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If you get a "Low battery" message, it means you should change the batteries. If the message persists after changing the batteries, perform the following steps:

  1. Make sure the batteries are correctly in place by following the polarity markings.
  2. Make sure you're using new, non-rechargeable batteries.
  3. Clean the battery contacts using a Q-tip moistened with rubbing alcohol.

If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.

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