• I don't have a Withings account
• I have a Withings account

Installing my Withings Pulse Ox without an existing account

Make sure your Withings Pulse Ox is charged before installing it. It needs to be charged for up to two hours using the provided USB cable until it displays "go.withings.com".

If the Health Mate app is not already installed on your device, perform
the following steps:

1. Type go.withings.com in your device’s web browser.
2. Tap Get it on Google Play.
3. Tap Install.
   The installation process starts.

You can then move on to the Pulse installation process. 

1. Open the Health Mate app.
2. Tap Get started.
   
3. Tap I’m setting up my device.
   
4. Tap Pulse.
   
5. Tap Install now.
   
6. Turn on your Withings Pulse Ox by pressing the button.
   Put your Withings Pulse Ox close enough to your device. Tap Next.
   The installation process starts. It can take a few minutes, as your Withings Pulse Ox might need updating.
7. Tap Next.
8. Enter your email address, password, and then confirm your password. Tap Next.
9. Enter your first name, surname (last name) and birthday. Select your gender and tap Next.
10. Enter your current height and weight. Tap Create.

You can then select your daily step goal.

1. Tap and slide the daily step goal up or down to select the goal you want.
   The range for your goal is between 3,000 and 15,000 steps per day.
   
2. Tap Save.
   The daily step goal only impacts the Health Mate app, not the display of the Withings Pulse Ox.
   
3. Tap Close.
   
   

Installing my Withings Pulse Ox with an existing account

1. Go to My devices in the Health Mate app.
   
2. Tap +.
   
3. Tap Pulse.
   
4. Tap Install now.
   
5. Turn on your Withings Pulse Ox by pressing the button.
6. Put your Withings Pulse Ox close enough to your device. Tap Next.
   The installation process starts. It can take a few minutes as your Withings Pulse Ox might need updating.
7. Tap the user account on which you want to install your Withings Pulse Ox.
   You need to enter a valid email address and press Next if you do not use the main user account.

You can then select your daily step goal.

1. Tap and slide the daily step goal up or down to select the goal you want.
   The range for your goal is between 3,000 and 15,000 steps per day.
   
2. Tap Save.
   The daily step goal only impacts the Health Mate app, not the display of the Withings Pulse Ox.
   
3. Tap Close.