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IMPORTANT UPDATE

As of March 22, 2022, the Baby Companion App is no longer available for download from the App Store. If you already have the Baby Companion App installed on your mobile device, it will continue to function as normal. Please note that if you delete the Baby Companion App from your mobile device, you will not be able to re-download it via the App Store nor direct from Withings.


 

If you need to update the Wi-Fi network your Smart Kid Scale uses, you have to dissociate the scale from your account and then reinstall the scale from scratch. To do so, perform the following steps:

  1. Open the Baby Companion app.
  2. Open the menu and tap Settings.
  3. Tap Withings Kid Scale.
  4. Tap Associated scales.
  5. Tap Remove this scale.
  6. Tap Remove from my account.
  7. Reinstall the scale.
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