选择语言

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如果您的 Withings 帐户未同步任何数据,请执行以下步骤:

  1. 确保电子秤显示在应用的我的设备中。
    如果没有,您必须安装电子秤。
  2. 检查应用的我的设备中的电子秤电池电量。
    如果电池电量太低,连接可能会受到影响。
  3. 如果您通过 Wi-Fi 设置电子秤:
    - 确保 Wi-Fi 正常工作。
    - 确保电子秤离您的 Wi-Fi 路由器足够近。
    如果不确定是否足够近,尝试放近一点,看看是否能够解决问题。
    - 如果有必要,请尝试重启您的路由器。
  4. 如果您通过蓝牙设置电子秤,请确保电子秤没有与多台设备一起使用。
    如果有,电子秤将与最后连接的设备进行通信。
  5. 确保应用的菜单中未显示未分配的测量值
  6. 如果您的数据出现在网页版控制面板上,请退出应用,然后再登录。

如果依然存在问题,请点击页面底部的“联系我们”按钮,联系客户服务人员。

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