You may need to update the communication mode of your Body+ due to a recent network change or simply because you'd like to alter how your scale connects to your phone and/or Wi-Fi network.

How can I change the communication mode of my scale?

Please follow the steps below to change the communication mode of your scale:

1. Open the Withings App.
2. Go to your Devices tab.
3. Scroll down to find your scale and tap Update Wi-Fi configuration.
4. Press and hold the button on the side of the scale for three seconds and then tap Next in the Withings App.
5. Select your device from the list of accessories.
6. Select your Wi-Fi in the list of Wi-Fi networks. Your scale will synchronize your measurements automatically.
7. Enter your Wi-Fi password.
8. You're all set!

Note: If you have issues with the pairing step of the configuration update (Step 4), go to the Settings of your mobile device, select Bluetooth and locate your scale in the list of devices. Select the small icon to the right of the scale and select the option to Forget/Unpair the scale. Try again to change the communication mode after completing these steps.

What is Bluetooth-only mode?

If you don't have a Wi-Fi connection for any reason, you can enable Bluetooth-only mode. In this mode, all communication is done via Bluetooth connection. Because of this, the scale has some limited functionality compared to when it is configured for Wi-Fi usage. 

Some limitations to consider when enabling Bluetooth-only mode:

• Some features that require Wi-Fi connection will be unavailable, such as the Weather and Steps screens.
• Measurements are synced only when the mobile device used to configure the scale is within Bluetooth range (about 10 - 20 feet) of the scale. If this device is not present during weigh-in, the measurement taken will not show up immediately in the app. 

Follow these steps to change your scale for Bluetooth-only usage:

1. Open the Withings App.
2. Go to your Devices tab.
3. Scroll down to find your scale and tap Update Wi-Fi configuration.
4. Press and hold the button on the side of the scale for three seconds and then tap Next in the Withings App.
5. Select your device from the list of accessories.
6. Select I don't have Wi-Fi on the next screen to enable Bluetooth-only mode.
7. You're all set!

If you run into any other issues when trying to update your communication mode and/or install your scale, please refer to this article.