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Disclaimer: Sleep and Sleep Analyzer are two distinct devices. Sleep helps measure sleep quality and snoring. In Europe, Withings has launched Sleep Analyzer, an improvement of Sleep, with a medical-grade sleep apnea detection. Sleep Analyzer is not available in the US.

Note: Only use the PSU supplied with the device for safety purposes. Withings warranty does not cover defects due to the use of spare parts not provided by Withings in the original packaging.

I'm new to Health Mate

If you don’t already have a Health Mate account, you have to create one in order to set up and use your Sleep / Sleep Analyzer.

To install your device, perform the following steps:

  1. Open the Health Mate app.
  2. Tap Get started.
  3. Tap Sleep sensors.
  4. Tap Sleep or Sleep Analyzer.
  5. Tap Install.
  6. Place your device entirely under your mattress. You can also place it between the mattress and mattress topper/pad.
  7. Tap Next three times.
  8. Plug the using the provided adapter.
  9. Tap Next.
  10. Tap Pair (iOS only).
  11. Tap Pair again (iOS only).
  12. Enter your email and password. Tap Create.
  13. Enter your first name, surname and birthday.
  14. Select your gender and enter your height and weight. Tap Next.
  15. Tap Next.
  16. Tap the Wi-Fi network you want to use or tap Choose a different network.
  17. Tap Next.
    The calibration of the device starts. This step can last up to 10 minutes during which a buzzing sound can be heard. We recommend that you do not sit on the bed during the process. You will receive a notification in the Timeline of the Health Mate app once the calibration process is over.
  18. Tap Activate to allow sleep apnea detection.
    Important note: this feature is only available to EU users.
  19. For EU users only, tap Next.
  20. Tap Next.
  21. Tap Done.

 

I already have a Health Mate account

If you have already a Health Mate account, you can get started on the installation process. To do so, perform the following steps:

  1. Open the Health Mate app.
  2. Log in to your account, if you already have one, or create one.
  3. Tap Devices.
  4. Tap +.
  5. Tap Sleep sensors.
  6. Tap Sleep or Sleep Analyzer.
  7. Tap Install.
  8. Place your entirely under your mattress. You can also place it between the mattress and mattress topper/pad.
  9. Tap Next three times.
  10. Tap Next.
  11. Tap Next.
  12. Plug your device using the provided adapter.
  13. Tap Next.
  14. Tap Pair (iOS only).
  15. Tap Pair again (iOS only).
  16. Tap Next.
  17. Tap the Wi-Fi network you want to use or tap Choose a different network.
  18. Tap Next.
    The calibration of your device starts. This step can last up to 10 minutes during which a buzzing sound can be heard. We recommend that you do not sit on the bed during the process. You will receive a notification in the Timeline of the Health Mate app once the calibration process is over.
  19. Tap Activate to allow sleep apnea detection.
    Important note: this feature is only available to EU users.
  20. For EU users, tap Next.
  21. Tap Next.
  22. Tap Done.
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