Leather wristbands:

• Wipe down the band with a lint-free cloth. You can lightly dampen the cloth with water.
• Leather wristbands are not water-resistant.
• Leather wristbands should not be worn during workouts.
• Light-colored leather wristbands: avoid direct contact with dark-colored clothing as color transfer may occur.
• Sunlight, humidity, cosmetic products, and abrasive chemicals (such as cleaning agents or insect repellent) can damage your wristband.

Silicone wristbands:

• Rinse the band with warm water and rub it with mild soap.
• Wipe down the band with a lint-free cloth before you put your band back on.
• Light-colored silicone wristband: avoid direct contact with dark-colored clothing as color transfer may occur.

Milanese and metal wristbands:

• Wipe down the band with a lint-free cloth. You can lightly dampen the cloth with water.
• Humidity, cosmetic products, and abrasive chemicals (such as cleaning agents or insect repellent) can damage your wristband.
• If the wristband gets wet it needs to be dried soon afterwards.
• If used in salty or chlorinated water, it should be rinsed with fresh water before drying.

Woven wristbands:

• Wipe down the band with a lint-free cloth. You can lightly dampen the cloth with water.
• Woven wristbands are not water-resistant.
• Woven wristbands should not be worn during workouts.
• Light-colored Woven wristbands: avoid direct contact with dark-colored clothing as color transfer may occur.
• Sunlight, humidity, cosmetic products and abrasive chemicals (such as cleaning agents or insect repellent) can damage your wristband.

Important notes:

• Avoid exposure to any chemical products such as solvents, detergents, perfumes, or cosmetics. They may damage the wristband or the casing of the watch.
• The wristband's color tends to fade over time.
• Your wristband should be cleaned regularly.
• Moisturizers, soaps, and sweat residues can cause skin irritations.
• In case of skin irritation, we advise you to get in touch with a dermatologist before you put your ScanWatch back on.

If you still encounter issues with your wristband, reach out to Customer Service by clicking the Contact Us button at the bottom of the page.