If you set up Multi-Factor Authentication (MFA) to log in to the Withings App, you will be provided with a recovery code in case you can't use your phone to access your account (e.g. you lost your phone or you've recently changed your phone number).

The recovery code is displayed at the end of the MFA setup. It is a unique code that must be stored in a safe place (e.g. not on your phone since you will need the code if you do not have access to your phone).

You can access the recovery code any time via the web dashboard.

Note: You may be asked to authenticate more than once during this process. For more information please see the article about Sensitive Actions.

You can also access the code at a later time from within the Withings App:

1. Open the Withings App.
2. Select Profile.
3. Select the Settings gear icon in the upper-right corner.
4. Select Account & Security.
5. Select Multi-factor authentication.
6. Select Recovery code.
7. Authenticate with a temporary code sent to your email.
8. Enter the temporary code.
9. Enter the code from your authenticator app.
10. Select Next (or choose Use Another Method).
11. When prompted, record your recovery code somewhere safe and secure.
12. Select I copied the code.
13. Select Done.