To reset your U-Scan to factory settings, follow these steps:
- Open your Withings App.
- Tap Devices and select your U-Scan.
- Tap All settings then scroll down and tap Dissociate this product and if the option appears, tap Remove from my account.
- Go to the Settings of your mobile device, select Bluetooth and locate your U-Scan in the list of devices.
- Select the small icon to the right of the device and select the option to Forget/Unpair the U-Scan.
- Remove the U-Scan from your toilet, making sure that you dry it thoroughly.
- Open U-Scan Reader by holding it between your two palms with the smooth side facing up, and pressing and rotating the cover in a counterclockwise direction with your upper palm.
- Press and hold the power button down for 10 seconds until the indicator light turns red, then press the button an additional 5 times.
The status light will blink orange a few times to confirm that the device has been factory reset. - Your U-Scan is ready to be installed again once the indicator light starts blinking blue.