U-Scan

What can we help you with?

First Steps

Discover the features essential to the future of your health

Tutorials

Learn all about how to use Withings devices and apps

Features

Learn about the various metrics and biomarkers that our apps and devices measure

Maintenance

Here you will find articles for the advanced usage of our apps and devices

Troubleshooting

Looking to troubleshoot a specific issue? Find help here

FAQ

Browse frequently asked questions from other Withings users

First Steps

U-Scan - Guidelines For Taking a Proper Urinalysis Measurement

U-Scan First Steps

U-Scan - Breakdown of components

U-Scan First Steps

U-Scan - Opening and closing U-Scan

U-Scan First Steps

U-Scan - Setup: Toilet installation

U-Scan First Steps

U-Scan - Setup: Installing U-Scan with the Withings App

U-Scan First Steps

Tutorials

U-Scan - Performing a soft reset

U-Scan Tutorials

U-Scan - Opening and closing U-Scan

U-Scan Tutorials

U-Scan - Taking a urinalysis measurement

U-Scan Tutorials

U-Scan - Installing and Replacing a Cartridge

U-Scan Tutorials

Features

U-Scan - Cleaning: Daily Cleaning and Upkeep

U-Scan Features

U-Scan - Cleaning U-Scan

U-Scan Features

U-Scan - Cleaning: Daily Purge and Sync

U-Scan Features

U-Scan - Breakdown of components

U-Scan Features

U-Scan - Cleaning and Charging U-Scan using the Station

U-Scan Features

Maintenance

U-Scan - Firmware 3571 Release Note

U-Scan Maintenance

U-Scan - Performing a soft reset

U-Scan Maintenance

U-Scan - Firmware 3391 Release Note

U-Scan Maintenance

U-Scan - Checking your Cartridge details

U-Scan Maintenance

U-Scan - Guidelines For Taking a Proper Urinalysis Measurement

U-Scan Maintenance

Troubleshooting

U-Scan - Cleaning Issues

U-Scan Troubleshooting

U-Scan - Urinalysis Measurement Accuracy Issues

U-Scan Troubleshooting

U-Scan - Battery usage and drain

U-Scan Troubleshooting

U-Scan - Common Status Messages, Errors, and Notifications

U-Scan Troubleshooting

U-Scan - Wi-Fi issues

U-Scan Troubleshooting

FAQ

U-Scan - Checking your Cartridge details

U-Scan - FAQ (Frequently Asked Questions)