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Disclaimer: Due to health regulations and clearances, some ScanWatch features may not be available or may not have clinical validation in your region. Learn more.


New owner of a ScanWatch? Congrats! And welcome to a healthier -and happier- life.

Now, to install this brand new watch, please perform the following steps:

  1. Open the Health Mate app and tap Sign up if you are new to Withings. Follow the instructions until your land on the Home screen.
  2. Your device can be detected automatically:
    scanwatch_detected_auto.PNG
    If so, tap Install and go to step 7.
  3. If not, tap Devices and then +.
    scanwatch_devices.PNG
  4. Tap Watches.
    scanwatch_new.PNG
  5. Tap ScanWatch.
    scanwatch_tab.PNG
  6. Tap Install.
    scanwatch_install.PNG
  7. Your ScanWatch is detected and needs to be connected to your mobile device. Tap Pair.
    scanwatch_pair.PNG
  8. Enter the code displayed on the screen of your watch. Again, tap Pair.
    scanwatch_bt.PNG
  9. Please wait during the pairing process.
    scanwatch_connected.PNG
  10. Look at the hands of your ScanWatch to see if they are properly positioned. Minute and hour hands should be positioned at noon, while the activity dial one should be positioned to 100%. Tap Yes or No.
    scanwatch_hands.PNG
  11. If you select No, set all the hands to noon or 100% by twisting the dial.
  12. ScanWatch displays now the correct time.
    scanwatch_right_time.PNG
  13. Please wait during configuration.
    scanwatch_configuring.PNG
  14. Keep in mind that it can take a minute or two. Also, make sure to keep the app open and in the foreground during this process.
    scanwatch_ready.PNG
  15. Choose on which arm you would like to wear your ScanWatch.
    scanwatch_wrist.PNG
  16. If you don't wear it just yet, try it on and make sure to wear it properly.
    scanwatch_worn.PNG
  17. You're all set! Get started with the tutorials now or later, as you wish.
    scanwatch_features.PNG
  18. You can access the features again in Devices > ScanWatch > Tutorials.
    Note that you won't be able to use the features before activating them via Tutorials.
    scanwatch_later.PNG
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