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Merge data?

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  • Edited
Answered
Written by Jerry O

2 comments

Hi! When I changed phone I had to upfate and log-in to my Account Somehow I got a new profile - can I merge them into one?
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  • Official comments from Withings
    Toni From Withings
    • Edited

    Hello @Pat D,

     

    Thank you for your feedback. Unfortunately, there isn't a way to merge duplicate accounts. However, you can download the data from the account you'd like to delete and then import it into the account you'd like to keep. Please refer to the links below for instructions on how to export and import your data.

     

     

    After you import your data to the account you want to keep, you can delete your duplicate account.

     

    Have a good day,

     

    Toni, Withings Customer Support

  • Pat D
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    same question

     

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