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Healthmate App Crashes

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lauraperrier
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App crashes immediately after opening.  Tried uninstalling/reinstalling.  Didn't work, crashing on my husband's phone as well.

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  • Official comment
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    Armelle

    Hello everyone,

     

    If your Health Mate app has been recently crashing, please update it. The new version 5.12.1 will fix the issue.

     

    Have a nice day,

     

    Armelle, Withings Customer Service

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    james.mclellan

    I'm having the same problem. Putting iPhone into Airplane mode stops it from crashing, but when I turn Airplane mode off, app crashes immediately again. Also tried uninstalling/installing without success.

    3
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    danielr.brenner

    Chris do you have an update?

    0
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    boomkamp

    Updating to iOS 13.7 and reinstalling the app fixes the crashing.

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    james.mclellan

    worked for me as well

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    vivienne.weerts
    • Edited

    Didn’t work for me, the update! --> after updating, deleting the app and installing it again worked fine! :-)

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    emilie.vincent29

    L'apps ne fonctionne toujours pas

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