choose language

Deutsch Français 日本語 简体中文

My Move ECG has stopped

0

Comments

2 comments

Please sign in to leave a comment.

  • Avatar
    Zane

    Have you tried replacing the battery of your Move ECG? Maybe the battery level is low that's why it has stopped working. I found this link from their website about replacing the battery of your watch https://support.withings.com/hc/en-us/articles/360023574054. You may also contact the Withings support team by following this link https://support.withings.com/hc/en-us/requests/new so they can help you with this.

    0
    Comment actions Permalink
  • Avatar
    bianca.reebok

    The same happened with my watch and my husband watch, they already replaced 3x and keeps happening.
    This model is defected , they shouldn’t sell and most important a recall should be done. We feel scammed.

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.