My Thermometer stopped working and directs me to this website. Not sure why as this site has ZERO information on how to fix the problem. Please help!!! This thermometer is WAAAYYYYY too expensive to work for only 2 years.
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It can be possible that the Thermo is not working because of low batteries. You can replace it with new batteries and see if the issue is still the same. You can contact the support at https://support.withings.com/hc/en-us/requests/new if the issue persists.
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This indicates that you need to reinstall your Thermo. Before reconfiguring it, you have to dissociate it first from your account by following the steps on this link https://support.withings.com/hc/en-us/articles/222417147-Dissociating-my-Thermo then forget it from the Bluetooth settings of your phone. You can then install it by following the steps outlined in this article https://support.withings.com/hc/en-us/articles/222420347.
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