Customer Service phone number

Wi-Fi Body Scale WBS01
Answered

Comments

  • robert.miotti
    0

    likes

    Still no phone support?  I didn't know you could get covid over the phone, someone should tell Fauci

    0

    likes

  • gsmoczynski
    0

    likes

    Customer service : 0800 044 3844

    0

    likes

  • airmiles1
    0

    likes

    Customer service : 0800 044 3844 - DOES NOT WORK in Canada. This joke of a company is still the WORST

    0

    likes

  • jakiele1
    0

    likes

    There no one to help with any issues- where is customer service?

    0

    likes

  • paulad_harper
    0

    likes

    Need tech assistance please send me a phone number to call.

    0

    likes

  • dmartin9277
    0

    likes

    I need a customer service phone number please

    0

    likes

  • paulad_harper
    0

    likes

    I have been trying to get my scale working again after a battery change (3 weeks now) my patients has run out. I loved this scale for three years now but I can’t get any info from it anymore, please HELP me!!!

    0

    likes

  • nedjackie
    0

    likes

    Not only did we not find what we were looking for... we are repulsed by the lack of customer service we have experienced & NO PHONE NUMBER to contact you nor any other means of communication !!!

    0

    likes

  • jay.anderson1945
    0

    likes

    Cannot get Healthmate to connect to my watch but of course my android bluetooth sees it fine. Anybody want a watch that always has time and steps wrong then this Withings fraudsters is the xompany for you.

    0

    likes

  • patheodora
    1

    likes

    Dear Withings,

    I love your products. I have a scale and two watches myself. I bought two more watches as a gift, one to my dad and one to my mother in law. The one to my dad never worked. I am on an email communication back and forth with customer service for more than a year. we have exchanged more than 70 emails. 

    It is by far the worst customer service I have ever experienced in a single product. As a result I would never again buy one of your products and every time i get asked where my watch is from as it is so pretty i finish my sentence with "but don't buy it". now my watch also has an issue and I would rather throw it away than go through that pain again.

    Please fix your customer service! add a phone line and become more effective. It cannot be that 70 emails later and a year later i still don't have a product that works. I bought that watch for my dad a year and a half ago and he is an elderly man (ecg is what lured me). with your speed of doing things he may never get the chance to even try it

    what a shame for a company with great products...get your act together! and get customer service! (you obviously don't have any at the moment)

     

    1

    likes

  • Armelle
    0

    likes

    Hi @patheodora,

     

    Thank you for letting me know about your situation. I would first like to thank you for your loyalty, although I am very sorry that you’re reconsidering it because of the interactions you had with our customer service so far. This is not the kind of experience we want to offer to our customers and I want to make sure we can find a solution both for you and your father. Could you please share your support request number with me? 

     

    Thank you in advance and have a nice day,

     

    Armelle, Withings Customer Service

    0

    likes

  • schlosser
    0

    likes

    Wo ist die Telefonservice.

    Wenn man Probleme hat.

    Die Zeiten hat sich beim Withings von Positiv zu ...

    geändert.

    Schade.

    0

    likes

  • mikeschra
    0

    likes

    I found this US phone number for them. 1-888-229-4116

    0

    likes

  • robert
    0

    likes

    THIS IS THE INLINE WITH THE WORST CUSTOMER SERVICE OR TECH HELP OF ANY COMPANY. I THINK THINKING MAYBE i WILL JUST KEEP EXCHANGING FOR A VERY SIMPLE TECH HELP ISSUE THAT THEY CANT HELP WITH, SINCE THEY DONT HAVE ANY CUSTOMER SERVICE....  MAYBE AFTER 15 OF THIER MOST EXPENSIVE ITEMS GETTING RETURNED, THEY MAY RECONCIDER HAVING SOME SORT OF TECH HELP......

    0

    likes

Leave a comment as