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New: Repair service for Steel HR glasses




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    If I do not live in one of the above countries, but need glass repair, are there any other options? Is there a suggested solution for US Steel HR owners? I've taken my watch to two local repair shops and both told me they were unable to help and that I need to contact the manufacturer. 



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    I need to change the glass of my steel HR Sport watch, but when I write the form to return the product, it does not identify my watch. In the apllication I have the watch installed correctly and I log in my withings´accont correctly. ¿How can I solve it?


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    Sorry for the late reply. 


    @jillkyoung: We currently don’t have a repair service outside the countries mentioned above. You can however contact us at so we can see what we can do for you. Moreover, please know that I have forwarded your feedback so the service might be later extended to the US.


    @miguelaraujo_807: If you haven’t done so already, please send us an email via so we can help you.


    Have a nice day,


    Armelle, Withings Customer Service

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