Unacceptable: Apple Health Sync is now behind a $99/year paywall for new accounts

General Discussion

Comments

  • Namir B
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    I second this

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  • Marius R
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    Completely agree; this is an awful decision!

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  • Byron M
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    I have several Withings products but will not buy any in the future based on this decision. Absolutely terrible.

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  • Mike S
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    Yep, I mean, fine that I'm grandfathered in for now, but I will *not* be buying any future Withings stuff if this is their direction. Sheesh. Any product requiring a subscription like this is a hard pass for me (and a *lot* of customers in general). This is how you go from a company with decent reputation and a fair bit of customer goodwill to being dropped like a hot potato for blatant enshittification.

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  • Richard O
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    100% agree.  Thankfully, I'm a long-term user and therefore 'grandfathered' in, but this kind of enshittification tactic is likely to make me rethink my future support of Withings devices.

     

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  • Martin L
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    100% agree

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  • Jeff C
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    I have been a Withings customer for 10 years or more. I will not buy another single product if they don’t reverse course. Appalling behavior and way to treat customers.

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  • Gunnar K
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    I agree and will never buy Withings products again if you go down this road.

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  • Ivan D
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    Completely agree, I think this is a bad decision. I recently bought a Withings smart scale and am happy with the experience so far. But if I had to choose now, with this paywall for syncing with Apple Health, I’d definitely go with one of the competitor smart scale brands.

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  • Roman H
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    If so. I stop buying there new stuff. I loved the sync option in devices that why I overpaid for devices. Now it won’t make sence. Blood pressure device price is 60$ max. Why pay 150$ and a subscription?
    Will happily use the ones i own, but not buying any more.

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  • John E
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    I have a few Withings devices and have recommended them to family and friends who also bought them. That stops today.

    While I’m not yet impacted by this change it’s only a matter of time.

    At a minimum, I’ll use the ChatGPT sub I already pay for to scrape the web page for the details rather than pay this insane amount.

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  • Walker R
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    Agree, total lost of years of built up goodwill with this move.

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  • Michiel d
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    Was about to buy a new watch. Will hold off until this is reversed.
    For clarity this also concerns Google's Health Connect

    Recent changes to our API and new privacy measures have been implemented as of October 13th, 2026. Users will need an active Withings+ subscription in order to export their Withings data to third party apps like Apple Health and Health Connect if you create account on or after this date. You always have direct access to your data no matter what your subscription status. Accounts that already existed before October 13th 2026 will never need to worry about this change, but new users who make their accounts after that date will need to sign up for Withings+ in order to transfer their data between the Withings App and our partner apps. To download or share a pdf of your data, see this article for more information.

    Source 

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  • Giacinto R
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    I have been an happy Withings customers for 10+ but I will leave in an heartbeat if this goes through and switch to Apple Watch and other products.

    I currently own more than 4 Withings products and championed it in my family.

    Pity that it will go bankrupt after this move.

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  • Ralf 4
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    I’ve been using Withing watches since 2019 and watching the App getting worse and worse, but i could use Apple Health instead, so i waas ok. Requiring a paid subscription for a local API call is peak enshitifaction.
    The next watch will be an Apple Watch then. It‘s a pitty no one makes decent hybrid watches anymore.

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  • Hunter K
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    Couldn’t agree more. No faster way to lose a customer than removing features and locking them behind a paywall

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  • ASEM S
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    … Stop with the crap … Why are you making yourselves unnecessarily unlikeable? … I currently like paying for Withings Plus and recommend your products, but don’t force anyone to sign up for this membership! It backfires!

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  • Meggie P
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    I have been recommending Withings scales in the GLP1 communities when there are posts asking about smart scales. I will no longer do so. I may be grandfathered in but anyone who buys a scale now will be squeezed for the basic process of syncing with Apple Health. Ridiculous! I also will switch to a different brand if I ever want to upgrade to whatever the next great feature is.

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  • Jason B
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    I guess no need to purchase any further withings product. may be time to start looking for replacement products.. how long until they decide to drop the grandfathered

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  • Wesley T
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    Absolutely horrendous decision in the name of greed. I can’t in good conscience recommend Withings to anyone now and will no longer be supporting the company due to these predatory practices. As stated in the initial post, there is no reason for this as the syncing to HealthKit is done locally and requires nothing on Withings aside from data structuring for compatibility. Predatory and disappointing

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  • Adam M
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    I believe this to be a poor decision. I just purchased a BS2 yesterday, October 12th, and now I have to pay another extra $100 a year to sync my data to Apple Health? I am considering cancelling my order.

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  • Eduardo F
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    This is stupid and reckless. If you want us to sign up for subscriptions, add value to your products... do not make the original offerings crap instead. 

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  • Robert M
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    Agree. This is an extremely bad move to force subscriptions to your users. Will move to a different brand if this is the direction they will continue to move forward towards

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  • Daniel M
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    agree

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  • Igor T
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    I've got my BodyFit on 10/9. It is/was my first Withings product. I was already annoyed by a subscription push in their app.. But after these changes.... I just printed my return label and plan to visit UPS office soon:) Returning back to my good old Garmin S1.

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  • David W
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    I just got my Body Fit a few weeks ago and am considering returning it if the ecosystem requires subscription to sync to Apple Health moving forward.  Please don't do this.

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  • Jared S
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    Agreed. My next purchase won't be withings, if this is the case. 

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  • Stuart N
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    This is one of the most egregious money grabs I’ve seen in a while. There is no server time to be paid for. All data sharing is done on customer’s device. It is utterly shameful.

    Do better Withings!.

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  • Herman D
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    This is the kind of decision that makes you lose me as a customer. I’ll never buy a Withings product again. You’re charging for a service that costs you no additional cost, making your product worse. Completely unnecessary. Such pity.

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  • Lester D
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    They want people to pay to have access to their own data?
    I will look for other options, I will never buy another withings item unless they reverse this

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