Unacceptable: Apple Health Sync is now behind a $99/year paywall for new accounts

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Answered

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  • Mike B
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    Chiming in to express my disappointment in Withing's with this shortsighted attempt to push more people onto a paid service. 
    I may be grandfathered in but any of my kids that are soon old enough to own an iPhone and might want to sync it to our scales are out of luck, I guess. That will quickly mean Withing's are out of luck as well.
    Not too late to reverse course guys.

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  • Jamie M
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    Wow, what a short-sighted change.

    I bought my scale because it was a reliable way to track weight, and get it into the Health app. That's just table-stakes for a Bluetooth scale nowadays.

    I will not be buying another Withings product if there will be subscription charges for normal expected features like this - and not just as a knee-jerk reaction, it's just an feature I wouldn't buy a smart device like scales without.

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  • Daren M
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    I purchased a Body Smart and registered it a couple of days before this announcement. Although I am not impacted, and am enjoying using it, I will never purchase a Withings product ever again and will actively discourage anyone from considering them. This kind of paywall on a basic sync function just stinks of corporate profiteering. If I saw value in the Withings app then I wouldn't be using apple health... 

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  • CK O
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    Agreed. This decision is outright negative and deadly for Withings as a brand, no sugar coating will soften this move.

    To Withings - this is straightforward. As long this decision stays (even if its limited to new accounts), your brand is as good as dead. No one will buy any more devices from the brand, and neither will I.

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  • Varun M
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    I've always recommended Withings scales, but I don't think I'll be able to do that going forward. The cost of the subscription is almost the same as the cost of the Body Smart scale. I'm grandfathered in the old system, and I still think this is predatory and cannot support it.

    It's a shame, I think the hardware is excellent. I understand the need to have some recurring revenue to keep servers/apps updated and keep storage going. However I don't think most people need or want an MCP or half the things a subscription has.

    Free Apple Health syncing, and a $10-12 dollar a year plan for absolutely basic withing app/syncing I could probably get behind, maybe the $100 a tier that people have to upgrade to if they find value in those features.

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  • Adrian S
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    I have 2 Withings devices : Thermometer and Scale. I was considering purchasing a blood pressure monitor but just reading this news, has completely changed my mind. You have not only lost an old customer but you've lost any future sales from me as well. 

    Putting something as essential as Apple Health sync behind a 100$ paywall is bs. All the good will that you had earned over the years has gone down the drain. 

     

    Farewell Withings. It was nice knowing you. Currently looking at alternatives, and no, I don't care that older customers like me get to keep Apple Health sync for free. It should be free for EVERYONE. It's not YOUR health data, it's mine and forcing your customers to pay 100$ per year just so we can have that data in Apple health is the stupidest decision you could have ever made.

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  • Trevor F
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    wow, Withings responds with PR garbage and marks this as "Answered"

    So your answer is to double down? Bye Felicia. 

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  • Lars N
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    Thank you for spreading the word. I was about to buy a new Withings scale but will find some other brand now.

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