Troubleshooting – Withings

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★I have an issue with one or more of the hands on my Withings Activité / Pop. What should I do?
★Withings Activité / Pop - I'm having issues installing my device. What should I do?
The steps tracked by my Withings Activité / Pop do not seem to be accurate. What should I do?
Withings Activité / Pop - I'm having issues with my sleep data. What should I do?
Withings Activité / Pop - The alarm no longer works. Why is that?
Withings Activité / Pop - My distance doesn't seem accurate. What should I do?
Withings Activité / Pop - I'm having syncing issues. What should I do?
Withings Activité / Pop - I'm having issues with my activity data. What should I do?

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To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:

Be courteous and participate in the community with a spirit of friendliness and understanding
Respect all users on the forum
Avoid controversy or quarrel
Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
Avoid any and all discussions which contain insulting or discriminatory comments
Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

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