Withings | Support

Support

What can we help you with?

What can we help you with?

Browse articles

Watches

ScanWatch

Steel HR / Steel HR Sport

Move ECG

Pulse HR

Go

Move

Steel

Activité / Pop

Pulse

Scales

Body Scan

Body Comp

Body +

Body Cardio

Body

Smart Body Analyzer

Wireless Scale

Smart Kid Scale

Wi-Fi Body Scale

Health Monitors

U-Scan

Thermo

Sleep (米国)

Sleep Analyzer (EU & ROW)

Aura

BP Monitors

BPM Core

BPM Connect

BPM+

Wireless BPM

Wired Blood Pressure Monitor (iOS)

Apps

Health Mate Android

Health Mate iOS

Health+

Health Mate Web

パートナーアプリ

Accounts & Orders

Account

Orders

Misc.

Other Products

Home

Smart Baby Monitor

Frequently Asked Questions

What does SpO2 mean? What is a normal SpO2 level?

What does SpO2 mean? What is a normal SpO2 level?

ScanWatch - Frequently asked questions about ECG (U.S. Only)

ScanWatch - Frequently asked questions about ECG (U.S. Only)

Wireless Scale (WS-30) - Installing the scale - iOS procedure

Wireless Scale (WS-30) - Installing the scale - iOS procedure

Wireless Scale First Steps

Body+ - 複数のユーザーに体重計を設定するには

Body+ - 複数のユーザーに体重計を設定するには

Body + First Steps

Wi-Fi Body Scale (WBS01) - I want to update the Wi-Fi configuration of my scale. What should...

Wi-Fi Body Scale (WBS01) - I want to update the Wi-Fi configuration of my scale. What s...

Wi-Fi Body Scale Tutorials

Body - Changing the weight unit

Body - Changing the weight unit

Body+ 体重経接続方法の変更（Wi-FiまたはBluetooth接続に変更する）

Body+ 体重経接続方法の変更（Wi-FiまたはBluetooth接続に変更する）

Body + Tutorials

Body+ - Performing a factory reset

Body+ - Performing a factory reset

Body + Maintenance

Wi-Fi Body Scale (WBS01) - I'm having issues syncing my data. What should I do?

Wi-Fi Body Scale (WBS01) - I'm having issues syncing my data. What should I do?

Wi-Fi Body Scale Troubleshooting

Body+ - My scale doesn't measure body composition. What should I do?

Body+ - My scale doesn't measure body composition. What should I do?

Body + Troubleshooting

Body+ - アカウントにデータが同期されません。どうすればいいですか？

Body+ - アカウントにデータが同期されません。どうすればいいですか？

Body + Troubleshooting

Body+ - My scale doesn't recognize me. What should I do?

Body+ - My scale doesn't recognize me. What should I do?

Body + Troubleshooting

Body - I'm having issues installing my scale. What should I do?

Body - I'm having issues installing my scale. What should I do?

Body Troubleshooting

Body Comp - Announcement & FAQ

Body Comp - Announcement & FAQ

Body Scan - Announcement & FAQ

Body Scan - Announcement & FAQ

Body Cardio - 体組成の標準値は何ですか？

Body Cardio - 体組成の標準値は何ですか？

Body Cardio FAQ

Body+ - 体組成の標準値は何ですか？

Body+ - 体組成の標準値は何ですか？

Sleep / Sleep Analyzer (EU & ROW) - この製品の新しい機能は何ですか？

Sleep / Sleep Analyzer (EU & ROW) - この製品の新しい機能は何ですか？

Sleep Analyzer (EU & ROW) FAQ (EU & ROW)

BPM Connect - Installing my device

BPM Connect - Installing my device

BPM Connect First Steps

BPM Connect - Setting up my device for multiple users

BPM Connect - Setting up my device for multiple users

BPM Connect First Steps

BPM Connect - New firmware release 1501

BPM Connect - New firmware release 1501

BPM Connect Maintenance

Partner Apps - Withings アカウントと Apple Health のリンク

Partner Apps - Withings アカウントと Apple Health のリンク

パートナーアプリ Tutorials

Health Mate - iOS App - 5.13 Release Note

Health Mate - iOS App - 5.13 Release Note

Health Mate iOS Release Notes

Health Mate - Android App - 5.13 Release Note

Health Mate - Android App - 5.13 Release Note

Health Mate Android Release Notes

Health+ FAQ

Health+ FAQ

Where can I find the serial number of my Withings product?

Where can I find the serial number of my Withings product?

Misc. Serial number

More FAQ

Real users. Real success

See how Withings made a difference in their lives.

What are the advantages of having a smart scale?

Yes, scales with technology far surpass the original.

Spotting hidden insomnia

Is it possible some people have insomnia and don't know it?

Didn't find what you need?

Here's how to get in touch: