次いずれかの問題に該当する場合、以下の記事が参考となります：
- 画面がつかない
- 画面がぼやけている、もしくは充分明るすぎません
If the screen of your scale doesn't turn on, perform the following steps:
- Make sure you've removed the battery tab if it's the first time you're installing the scale.
- Make sure you're using alkaline, non-rechargeable batteries.
- Make sure the metallic contacts of the battery compartment are touching the batteries and that they are not dirty or corroded.
If they are, you can clean them with a cotton swab and some rubbing alcohol. - Make sure the batteries work properly.
You can try using new batteries to see if that's where the issue comes from.
スケールの画面が不明瞭あるいは十分に明るくない場合、ページの下部の「お問い合わせ」ボタンをクリックしお客様サービスにお問合せください。問題に適切に対処できるよう、画面のスクリーンショットを必ずお送りください。