Note: With the arrival of the 7.0 update of the Withings App, User Profile management has changed. Due to privacy protection measures, we have changed the way that User Accounts and Profiles are defined and managed. This has in turn affected the way that our scales handle multiple users.
Your Withings Scale is designed to accomodate up to 8 users at one time. These users can be a mixture of user profiles that are under your Account (typically child profiles for users 16 years old or younger), or other independent Accounts (users who are at least 17 years old).
Sharing scale access with another Account
All adults (17 years or older) will be required to create their own Account. Once the new Account has been created, you can share the access to your scale to the new account by performing the following steps:
- Open the Withings App.
- Go to Devices.
- Locate your scale and tap Share.
- Select how you want to share your scale and who you want to share it with.
A link, which will be valid for 72 hours, will then be sent to the person(s) you’ve invited. They will be able to link the scale to their account from there without having to install it from scratch.
Note: The Share option is only available if you have originally set up the scale in Wi-Fi. If you've set it up in Bluetooth, you'll have to install the scale from scratch on the new account.
Sharing scale access with users under your Account
As a rule, any child profiles already under your Account when you install a new scale will be automatically associated with that scale.
If you need to add any of your children to your Account any other time, follow these steps:
- Open the Withings App.
- Go to the Share Tab.
- Scroll down to Children, then tap Set up a child's profile.
- Enter the user data and add an optional image.
- Enter the user's date of birth.
Note: Users may not be older than 16 years of age. - Tap Continue.
- Declare yourself the legal guardian by checking the box, then tap Declare.
Making existing adult profiles independent
It is strongly recommended to make your profile independent if you currently an adult and have your profile under another Account. You will then have a choice on what data to share with another Account. To do this, please follow the instructions in our dedicated article.