Cardio Check-Up is a new way for Withings+ users to connect with their healthcare professionals and share their detailed data reports. Through Cardio Checkup, our certified board of cardiologists will review your ECG recordings and data and provide a detailed medical review of your heart's overall health. A Withings+ subscriber is provided with 4 free check-ups per year.
Cardio Check-up is currently available for the following Withings products:
- Body Scan
- ScanWatch 2/Nova/Brilliant
- BPM Core
And in the following territories:
- France
- Germany
- USA
How to perform a Cardio Check-Up
You will be prompted to do this at the end of any ECG recording while you are subscribed to Withings+.
You can also access the Cardio Check-up through the Share Tab or any of your previously recorded ECG measurements.
If you are not subscribed, you will be prompted to go through the subscription process.
- From the Cardio Check-up dashboard, tap Start Check-up.
- If this is your first check-up, you will be asked to consent to sharing your data with our partner clinicians.
- Read the Privacy Policy and tap agree to share with clinicians.
- Select any other options you want such as receiving direct calls regarding your data or receiving partner updates.
- Tap confirm when finished.
- Choose which ECG recordings you wish to include.
- Review your "Check-Up Summary" and tap Confirm.
- Now you'll receive your checkup within 24 hours!
Is this available for all Withings+ users?
Yes, as long as you’re in one of the eligible countries. Every Withings+ user will unlock a cardio check-up review every three months.
- For monthly subscriptions, you will get a new check-up every 3 months.
- For yearly subscriptions, you will get 4 checkups available that can be used throughout the year.
Note: Cardio check-ups can be used by all users. You will receive 4 cardio check-ups per year and account. If you’re sharing a subscription with someone else, everyone with access to the subscription will be able to use the cardio check-ups.
Can I get to see how the check-up works during my trial?
Yes! During your free trial, you will receive 1 free check-up.
Can I import my ECG from a third party app?
This feature is compatible for users who don't have a device with ECG measurement from Withings, if they import it from Apple Health (Not Available for Android).
I received an error on the report, what happens now?
If there's an error during the report review, the cardio check-up token won't be taken and you’ll be able to re-do it.
When will I get the results?
We aim to provide you with a reply within 24h, however if there’s any delay, we ask for your patience while your ECG is reviewed.
In the rare event that we get no reply from the specialist after 48h, we give the token back so you can request a new check-up.
Note: You cannot do more than 1 cardio check-up at the time. If you want to analyze a second ECG, please wait for the first one to be reviewed before submitting a second one.