If you have questions or need technical assistance, we offer several ways to get help.

New! In-App Support

You are now able to get support directly in the Withings App. You can find the support link in the chat icon within the app in the following three places:

• In the Devices section at the top-right of the Home tab.

• In the Settings gear icon from the Profile section at the top-left of the app.

• In the Withings+ subscription section.

Tap wherever you see the following support chat icon:

Help Center 🔍

On our Help Center you can find answers to many questions you may have as well as troubleshooting, user guides, videos, and more.

Forum 🗣

Our forum contains a wealth of information shared by Withings’ users which may answer your questions.

Chat 💬

We offer live Chat support in English, French, and German. To get help, click here and select the product and topic with which you need assistance. You can also use the chat widget in the lower right of your browser window or use the Contact Us link at the bottom of any support article and select the Chat option.

Note: You will be asked to confirm that you have already searched the available resources before being able to access Chat.