Leather wristbands:

• Wipe down the band with a lint-free cloth. You can lightly dampen the cloth with water.
• Leather wristbands are not water resistant.
• Leather wristbands should not be worn during workouts.
• Light-colored leather wristbands: avoid direct contact with dark-colored clothing as color transfert may occur.
• Sunlight, humidity, cosmetic products and abrasive chemicals (such as cleaning agents or insect repellent) can damage your wristband.

Silicone wristbands:

• Rinse the band with warm water and rub it with mild soap.
• Wipe down the band with a lint-free cloth before you put your band back on.
• Light-colored silicone wristband: avoid direct contact with dark-colored clothing as color transfert may occur.

Milanese and metal wristbands:

• Wipe down the band with a lint-free cloth. You can lightly dampen the cloth with water.
• Humidity, cosmetic products, and abrasive chemicals (such as cleaning agents or insect repellent) can damage your wristband.
• If the wristband gets wet it needs to be dried soon afterwards.
• If used in salty or chlorinated water, it should be rinsed with fresh water before drying.

Woven wristbands:

• Wipe down the band with a lint-free cloth. You can lightly dampen the cloth with water.
• Woven wristbands are not water resistant.
• Woven wristbands should not be worn during workouts.
• Light-colored Woven wristbands: avoid direct contact with dark-colored clothing as color transfert may occur.
• Sunlight, humidity, cosmetic products and abrasive chemicals (such as cleaning agents or insect repellent) can damage your wristband.

Important notes:

• The wristbands color tends to fade over time.
• Your wristband should be cleaned regularly.
• Moisturizers, soaps and sweat residues can cause skin irritations.
• In case of skin irritation, we advise you to get in touch with a dermatologist before you put your Withings Activité / Pop back on.

If you still encounter issues with your wristband, reach out to Customer Service by clicking the Contact Us button at the bottom of the page.