Our scales benefit from the proprietary Position Control Technology that helps indicate to the user when their weight is not sufficiently balanced.
Follow the guidelines below in order to successfully take a weight measurement:
- Step on the scale barefoot and grab the handle with both hands.
Note: It is not necessary to hold the handle if you just want to take a weight measurement. Holding the handle will ensure that you are able to measure the other metrics available on the scale, including segmental body composition. Make sure that you have the desired screens enabled to be able to measure other metrics.
- If you see arrows on your scale while you're weighing in, try to lean in the opposite direction of the arrows' location to stabilize your weight. (For example, if you see the arrow in the bottom left-hand corner, you should lean your weight in the top-right direction.)
- Once you have centered your weight (when there are no more arrows on the screen), the scale will be able to properly measure your weight. Remain stable by not moving or talking, without letting the weight fluctuate. The scale will then lock in the weight measurement and then perform any additional measurements. Your name should appear on the scale to log the measurement.
Note: If a red ‘X’ appears on the screen while attempting to take a measurement, it means that you weren't able to center yourself correctly. Your user name won't be selected, the measurement will stop, and you will not receive any measurement data in the Withings App. Follow the guidelines above in order to take the measurement correctly.
To learn how to successfully perform a body composition measurement, which requires additional usage and positioning guidelines, see our dedicated article.