Wireless Scale

First Steps

Discover the features essential to the future of your health

Tutorials

Learn all about how to use Withings devices and apps

Features

Learn about the various metrics and biomarkers that our apps and devices measure

Maintenance

Here you will find articles for the advanced usage of our apps and devices

Troubleshooting

Looking to troubleshoot a specific issue? Find help here

FAQ

Browse frequently asked questions from other Withings users

First Steps

Wireless Scale (WS-30) - Installing the scale - iOS procedure

Wireless Scale (WS-30) - Installing the scale - iOS procedure

Wireless Scale First Steps

Wireless Scale (WS-30) - User Guide

Wireless Scale (WS-30) - User Guide

Wireless Scale First Steps

Wireless Scale (WS-30) - Setting up the scale for multiple users

Wireless Scale (WS-30) - Setting up the scale for multiple users

Wireless Scale First Steps

Tutorials

Wireless Scale (WS-30) - Changing the weight unit

Wireless Scale (WS-30) - Changing the weight unit

Wireless Scale Tutorials

Wireless Scale (WS-30) - Syncing my data

Wireless Scale (WS-30) - Syncing my data

Wireless Scale Tutorials

Wireless Scale (WS-30) - Updating the scale communication mode (Wi-Fi network or Bluetooth)

Wireless Scale (WS-30) - Updating the scale communication mode (Wi-Fi network or Blueto...

Wireless Scale Tutorials

Wireless Scale (WS-30) - Retrieving unknown measurements

Wireless Scale (WS-30) - Retrieving unknown measurements

Wireless Scale Tutorials

Features

Wireless Scale (WS-30) - Customizing the screens

Wireless Scale (WS-30) - Customizing the screens

Wireless Scale Features

Maintenance

Wireless Scale (WS-30) - Installing the carpet feet

Wireless Scale (WS-30) - Installing the carpet feet

Wireless Scale Maintenance

Wireless Scale (WS-30) - Cleaning your scale

Wireless Scale (WS-30) - Cleaning your scale

Wireless Scale Maintenance

Wireless Scale (WS-30) - Updating the internal software

Wireless Scale (WS-30) - Updating the internal software

Wireless Scale Maintenance

Troubleshooting

My Wireless Scale (WS-30) doesn't recognize me. What should I do?

My Wireless Scale (WS-30) doesn't recognize me. What should I do?

Wireless Scale Troubleshooting

Wireless Scale (WS-30) - My weight data seems inaccurate. What should I do?

Wireless Scale (WS-30) - My weight data seems inaccurate. What should I do?

Wireless Scale Troubleshooting

Wireless Scale (WS-30) - No data is synced with my account. What should I do?

Wireless Scale (WS-30) - No data is synced with my account. What should I do?

Wireless Scale Troubleshooting

Wireless Scale (WS-30) - An error is displayed on the screen of my scale. What should I do?

Wireless Scale (WS-30) - An error is displayed on the screen of my scale. What should I...

Wireless Scale Troubleshooting

Wireless Scale (WS-30) - I'm having issues with the screen of my scale. What should I do?

Wireless Scale (WS-30) - I'm having issues with the screen of my scale. What should I do?

Wireless Scale Troubleshooting

FAQ

Wireless Scale (WS-30) - What's new with the product?

Wireless Scale (WS-30) - What's new with the product?

Wireless Scale FAQ

Wireless Scale (WS-30) - What is the typical battery life of my scale?

Wireless Scale (WS-30) - What is the typical battery life of my scale?

Wireless Scale FAQ

Wireless Scale (WS-30) - What screens can be displayed on my scale?

Wireless Scale (WS-30) - What screens can be displayed on my scale?

Wireless Scale FAQ

Wireless Scale (WS-30) - Frequently asked questions about the Weather screen

Wireless Scale (WS-30) - Frequently asked questions about the Weather screen

Wireless Scale FAQ

Wireless Scale (WS-30) - Which devices are compatible with the scale?

Wireless Scale (WS-30) - Which devices are compatible with the scale?

Wireless Scale FAQ