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BPM Connect - Setting up my device for multiple users

You have two options to set up BPM Connect for multiple users: 

  • Option 1 - Group all users under the same account (meaning that all users can access the other users' data) 
  • Option 2 - Create separate Health Mate accounts for each user (to keep each user's data private)

Note that BPM Connect has a limit of 8 users.

 
Option 1 - Grouping all users under the same Health Mate account 
 
Once you've set up BPM Connect on a Health Mate account, all the users who have a profile under this account can use BPM Connect. If necessary, you can always add more users to your Health Mate account:
  1. Open the Health Mate app
  2. Tap Profile.
  3. Tap Add another user under Family.
  4. Fill the new user information and validate.
The new user immediately appears in your app.

 
Option 2 - Creating a separate Health Mate account

You can create a separate Health Mate account for each user to make sure everyone's data stays private.

Once the new account has been created, simply install BPM Connect. Click here for more information.

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To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.