Customer Service phone number

Wi-Fi Body Scale WBS01
Answered

Comments

  • Official comments from Withings
    Armelle

    Hello, 

     

    Thank you for your posting. I am sorry that you are having troubles contacting us. This post here will give you all the information you need on how to reach out to us. 

     

    Should you have any other questions, feel free to ask me.

     

    Have a great day,

     

    Armelle, Withings Customer Service

  • r.brown.ut
    -8

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    I too would like a number...

    -8

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  • alfredo.raya
    -1

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    Por favor, me podéis dar un numero del servicio tecnico, atención al cliente o alguna sitio donde reparar mi reloj Steel HR.
    NO Encuentro nada en internet

    -1

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  • alfredo.raya
    0

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    Por favor, me podéis dar un numero del servicio tecnico, atención al cliente o alguna sitio donde reparar mi reloj Steel HR.
    NO Encuentro nada en internet

    0

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  • madeleine.brand-stoeger
    1

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    I need the Telefon number too. My watch is not working since 4 days and I've no feedback on my several e-mails yet. Very unsufficient customer service.

     

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  • cosimo.frittitta
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    I boutght december 2018 a Steel HR sport. Now i have display slit. I'd like to know what i can do to replace him.

    Thank you

    Cosimo Frittitta

     

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  • quinjas
    -5

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    Customer service phone number please.

    -5

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  • trevor.rowe.uk
    0

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    Yes, me too.  what is the phone number so I can have a reasonable conversation about my Steel HR? 

    0

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  • kroffey
    -1

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    DO YOU HAVE A TELEPHONE NUMBER SO I CAN GET THIS WATCH WORKING?  CALL ME AT [redacted] KEITH ROFFEY OR EMAIL [redacted] Serial Number is[redacted] Software Version is 1910.

    Thanks Keith Roffey

     

    This post was edited by a moderator to remove personal information

    -1

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  • fran
    2

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    I need a phone number so that I may speak with customer service

     

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  • fran
    1

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    need a customer service telephone number

    1

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  • airmiles1
    2

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    Is this the worst customer service ever ? Did anyone get a number to call ?

    2

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  • fran
    0

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    Need a customer service rep - number

    0

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  • jredenbarger
    2

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    what kind of product and company is this - no phone number no way to contact  I'm on my 3rd watch and stop telling correct time at 9 months  We need to be contacted or get the message out on the lack of quality here!1

    2

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  • neil.barnsdale
    0

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    WBS01 cannot connect to the latest 64-bit IOS. Withings is not going to update; they don't care. Throwing my scale in the trash now. The worst customers service I have ever dealt with. Never buying another Withings product!

    0

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  • manulenys
    2

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    Impossible de trouver un numéro de téléphone. Mon ECG n'a jamais correctement fonctionné et personne à contacter

    2

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  • daveclayton9
    0

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    My Withing  scale  WS-30 was reporting weather, however it stopped? How do I get it started again?

     

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  • myo79
    1

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    What’s the phone number for customer service? I am going to contact BBB THIS IS CRAP!!

    1

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  • elenakossmann
    1

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    Hallo there,

    I too can´t find the number for telephone support for Germany. Instead I found this string of very unhappy messages.

    Contrary to these messages, I´ve been extremely happy with my Steel HR and Body+, so that I convinced my husband to ditch his old Fitness Watch and get the Sport HR.

    However, one day after we ordered the Sport HR (our third appliance within 2 months from Withings), we found that a retailer sells the same product for 45€ less. We feel a little bit silly.

    Either we need to send back the Sport HR to Withings and order from the other retailer - Sport HR is by the way here since yesterday - or we need to have a refund of an equal amount to the Sport HR ordered from Withings directly.

    Having worked in trade myself I know that retailers decide themselves about the prices of products. However, it´s quite silly, that just a day after the weekend special offer for Withings´ users, a large retailer offered such a low price.

    I hope you can find a solution for this

    Best regards,

    E.K.

    1

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  • david
    -1

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    Does anyone have their phone that works

    Thanks

    Dave

     

    -1

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  • sanj3103
    0

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    I am in the UK, is there a number - I can't find one anywhere

     

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  • 1mejiafamily
    0

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    They are lying there is no customer Service number and I live in the US!

    0

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  • trhitch_2000
    0

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    They put the cuss in customer service. I was very pleased until the watch quit working at 3 months. Now I have to let everyone know that there is no service. Don't buy anything from this company.

    0

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  • martykaizen
    0

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    your customer service is incredibly terrible.  I've never had any worse and I'm very old.   I would like a phone number for live help. How do I find a customer service number?

    0

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  • redvet71
    0

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    unable to set up my new scale, customer service number please

    0

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  • james.dwyer
    0

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    Terrible customer service. No response ever from emails. I will not purchase any further products.

    0

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  • trevor.rowe.uk
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    james.dwyer - Try using Twitter. I’ve just read there is now a customer service phone number. Not before time.

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  • beccarir71
    1

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    I've been waiting 10 days for a response from support, I've sent 4 update mails and no feedback from withings. Shame on you for your rudeness

    1

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  • flaminioguerrero
    0

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    I've opened a support case (#1400933) on a new failed BP monitor and all I get is automated responses, no real support, and no phone number to call and get a replacement. = The worst support ever.

    0

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  • ruthjjn
    -1

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    This company is obviously a fraud!!!!

    -1

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